Global communication seminar

seminar03It is a seminar to train your communication skills so you can work competently and confidently with English speakers. The skills covered include basic communication, presentation, meeting facilitation, logical thinking, and assertiveness.
As to the actual training method, you will have multiple options to pick from.

Training method 1: All-day seminar

Focusing on the chosen skill area, you will master it intensively in one day, either consecutively or with periodic intervals.

Training method 2: All-day seminars + 2-hour seminars

If the employees work in different locations, they master a given skill through a series of four 2-hour sessions, followed up by an all-day seminar to test out and demonstrate their acquired skill.

【Example 1】

  • With a foreigner assuming the CEO position, office globalization becomes an urgent task.
  • While working on raising the minimum standard of the new graduates by setting target TOEIC scores, the company must ensure that the existing employees are able to competently communicate in English.
  • We set up 2-hour sessions at the company’s four locations nationwide, linked them via video, and let them all participate online from their respective offices. For the all-day session, they all got together in one place.

Program content

April May June July August September
2 hours x 2 sessions All day 2 hours x 2 sessions All day 2 hours x 2 sessions All day
Basic communication Presentation skills Meeting facilitation

Training method 3: Successive 2-hour seminars

When the employees work in one location, they master one skill through a series of four 2-hour sessions, then move on to the next skill and work on it through another series of four 2-hour sessions, and so on.

【Example 2】

  • Though a foreign-capital company, Y’s office culture is highly Japanese since its clients are domestic hospitals and doctors.
  • The following needs of Y were confirmed.
    • To be able to state one’s view without worrying about what others might think
    • To learn to listen attentively
    • To learn to read between the lines
    • To be able to speak logically
    • To develop the skill to facilitate discussions
    • To learn to negotiate with non-Japanese persons

Program content

July August September
10:00 – 12:00 2 hours 2 hours 2 hours
13:00 – 15:00 2 hours 2 hours 2 hours
15:30 – 17:30 2 hours 2 hours 2 hours
× 4 sessions × 4 sessions × 4 sessions
Assertiveness Meeting facilitation Negotiation

1. Meeting Facilitation

Objective:

In a typical Japanese style meeting, disseminating and sharing information tends to be the be-all and end-all. In this seminar, you will learn how to facilitate a different type of meeting, prevalent in the English-speaking world, where the attendees actively participate so as to solve problems and make proposals. In addition to necessary conditions for such facilitation, you will learn methods—and how to implement them.

Contents:

  • What is facilitation?
  • What is the role of the facilitator?
  • How to set up the agenda
  • Review of logistics
  • How to proceed
  • A meeting facilitation for brainstorming
  • A meeting facilitation for problem solving
  • A meeting facilitation for decision making
  • Exercises

Seating capacity:

12 people maximum

Customer feedback:

  • It was the most meaningful seminar I attended in a long time. I appreciated the fact that it was interspersed with activities.
  • It was immensely helpful for my skill-up since the seminar revealed the habits and problem areas of my communication style, in addition to teaching me about facilitation.
  • It was the first time that I attended a skill-up seminar on meeting facilitation. I was extremely reassured to know that I have acquired the requisite skills.
  • It was great that the meeting contents of the exercise were customized to my company’s industry. The exercises had a sense of reality, which made it easier to tackle.

2.English Presentation

Objective:

presentation01In this seminar, you will learn how to make a clear and assertive presentation to an audience of native English speakers. Each attendee will have an opportunity to identify their habits and rectify them by reviewing their own videotaped presentations.

Contents:

  • Understanding the audience
  • Presentation: How to structure it
  • Presentation: The importance of slides
  • Presentation: How to deliver it
  • Presentation: How to rehearse it
  • Actual presentation, videotaping, and review

Seating capacity:

12 people maximum

Customer feedback:

  • What I particularly liked was the lecturer’s comments. As she has a strong track record of making presentations in foreign-owned firms, her detailed advice in Japanese for improvement was convincing.
  • It was breathtaking the way the lecturer noted and pointed out each person’s subtle habits and mannerisms. She explained to us in plain language where and how we may change. Thank you very much!
  • I was floored when, after my first presentation, the lecturer reminded me that I had uttered “Let’s see” no less than 23 times! I was totally unconscious of it. Of course, I immediately became mindful to beware of this habit. I appreciated that she brought to my attention some additional habits that I ought to correct.
  • I had been unaware that my slides had too many words. I am happy that the lecturer took the trouble of closely looking at the slides and offering comments. She exceeded my expectations and I am grateful for it.

3.Basic Communication

Objective:

In this seminar, we will start out by reviewing your current levels of the basic communication skills of speaking and listening and learning the requisite skills. You will then come to appreciate the requirement for communicating logically and, moreover, to learn to use such thought frameworks as the “sky-rain-umbrella” logical sequence and the pyramidal structure.
Note: We will customize the contents upon request. For example, in order to ensure clear English communication, we can spend time learning about uniquely Japanese modes of thinking and mannerisms or add practical ways of changing one’s habituated customs and patterns.

Contents:

  • Listening: Understanding the impact on the speaker
  • Listening: How to ask questions
  • Listening: Listening techniques
  • Speaking: Establishing a good rapport
  • Speaking: Speaking clearly
  • Logical communication: The “sky-rain-umbrella” framework
  • Logical communication: The pyramidal structure

Seating capacity:

12 people maximum

Customer feedback:

  • I know from experience that just attending a seminar passively and listening to theories does not guarantee that I will actually get to act out in real situations what I have learned intellectually. What was special about this seminar was that we had plenty of exercises. The lecturer exceeded my expectations by perceptively observing and bringing to our attention even the minutest areas of improvement.
  • To tell the truth, I was initially unenthusiastic because I thought that the seminar would address elementary points since it was supposedly about the “basics” of communication. However, in the process of doing the exercises, I came to accept the shocking reality that I wasn’t as good at speaking or listening as I had assumed. I am thankful that the lecturer showed me how I may improve my skills.
  • The seminar taught me that speaking and listening constitute the foundation of everything. It further got me to realize that just because I am communicating in my native tongue, it doesn’t mean I know how to speak and listen properly. I especially appreciated the smartly designed exercises and the opportunity to measure my skill level. Logical thinking was not my forte, but I am more confident now because I have learned two frameworks and also done some exercises.

4.Logical Communication

Objective:

In this seminar, we first learn that it is impossible to communicate in English unless one is logical. We then learn and master some frameworks necessary for thinking and communicating logically. By the end of the seminar, you will be able to logically organize your thoughts in speaking and writing.

Contents:

  • The need for logical communication
  • Some illustrations of communication failure
  • Logical communication: The “sky-rain-umbrella” framework
  • Logical communication: The pyramidal structure
  • Communication habits of someone who is logical in Japanese but not in English
  • How to answer a question logically
  • How to discuss logically

Seating capacity:

12 people maximum

Customer feedback:

  • As I am often told that my communication skills are not so good even in Japanese, I was at first unsure how much improvement I would get to make in English communication. The seminar, however, was easy to digest since I was given some frameworks to follow. As I learned the basics of logical thinking, I plan to put them into practice going forward.
  • I was gratified to learn how to construct my point logically. I managed to understand why the lecturer commented more than once that the logical sequence of my slides was not smooth when I gave presentations in English. From the next time around, I intend to logically structure my presentations in accordance with the frameworks I learned. Thank you very much!